Dernière mise à jour : 2026/6/25

Informations sur l'entreprise

Nom de l'entreprise : 澄迈蒯晓昝商贸有限公司

Représentant légal : 唐宏

Téléphone : +86 18239196561

E-mail : service@mail.rjxvdyo.com

Date de création : 2026-04-04

Code de crédit social unifié : 91460000MAKB3C6B0P

Adresse de l'entreprise :  海南省澄迈县老城镇老城开发区南一环路1.5公里处北侧冠永·凤凰城6楼1102号房

We are committed to providing every customer with high-quality and efficient department store service. Your satisfaction is our top priority. Whether you have a question, need information, or wish to make a suggestion, please feel free to contact us at any time. Below are our detailed contact methods and service commitments.

Contact Methods

Response Commitments

• Live Chat : We will respond as quickly as possible during service hours. During peak times, please be patient or leave a message via email.
• Phone Support : Available only during Monday–Friday service hours. If the line is busy, please call back later or send an email; we will return your call on the next business day.
• Email Inquiries (Weekdays) : We commit to replying within 24 hours (business days).
• Email Inquiries (Weekends & Holidays) : On Saturdays and Sundays from 10:00 AM – 4:00 PM, we offer limited email support. Emails sent during this window will be handled promptly if possible; otherwise, they will be prioritized on the next business day. Emails received on public holidays will be answered on the first business day after the holiday.
• Urgent Matters (e.g., order issues, delivery delays): We recommend contacting us by phone or live chat during weekday hours for faster assistance.

Scope of Customer Service

Our department store customer service covers:

• Product information (materials, sizes, usage, etc.)
• Order tracking and modifications
• Delivery and logistics issues
• Return, exchange, and refund requests (please have your order number and supporting documents ready)
• Usage advice and after-sales support
• Complaints and suggestions

Practical Tips

• For faster and more accurate processing, please include your order number and contact details in your email or message.
• Every customer opinion is taken seriously and helps us improve our service. Thank you for your trust!